ISS Operations Management Coordinator (ESA-ESTEC)


Sapienza Consulting is recruiting an ISS Operations Management Coordinator to join Research and Utilisation Group at ESTEC, Noordwijk, the Netherlands.

Responsibilities of the ISS Operations Management Coordinator

  • Process definition and maintenance:
    • In close cooperation with the team leads, define the utilization and science management processes
    • Document the respective processes
    • Maintain the process definition and documentation
    • Support the relevant reviews
    • Prepare and support the process related audit
  • Risk Management:
    •  Periodically revise the industry Risk Management Plan and the Risk Register to ensure coherency with ESA Risk Management policy and ECSS applicable standards
    • Ensure reporting and necessary escalation of industrial Risks to ESA ISS Programme management
    • Ensure proper implementation of the agreed ESA- industry risk management process
    • Ensure coordinated risk identification, assessment and handling across involved ESA managerial, technical and supporting administrative functions and services
    • Consolidate and update the Risk Register in coordination with the Industry Risk Manager
    • Monitor the status of risks and the effectiveness of mitigation actions
    • Prepare and facilitate the Risk Management meetings between ESA and Industry management
  • Contractual tasks:
    •  Act as the focal point for all contractual taks and activities within the group
    • Coordinate the preparation of SoW / ECRs
    • Compile the supporting documentation (ADs & RDs)
    • Coordinate the proposal evaluation within the group and compile the evaluation reports
    • Support the organization of CCBs and (pre-)TEBs
  •  Columbus on-board Topology:
    • Document the Columbus on-board topology (current and planned)
    • Maintain the topology document
  • Providing management support to other areas in particular:
    •  Support meetings with external entities (delegations, working groups)
    • Support the generation of reports and presentations
    • Support the generation of concept and strategy papers

Profile of the ISS Operations Management Coordinator

  • Master’s Degree in Engineering, Business Administration or equivalent University degree
  • At least 4 years of experience in handling contractual interface with industrial contractors (e.g. progress meetings, performance assessment)
  • At least 4 years experience with risk management processes
  • Able to work independently
  • Familiarity with ISS
  • Experience dealing with external interfaces
  • Able to coordinate between teams and individuals
  • Open minded working attitude
  • Understanding of contractual documents and processes
  • Excellent knowledge of English, additional knowledge of another ESA member state language is desirable
  • Candidates must be eligible to work in the EU

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